The Ceiling Contractors Have Ghosted Us

Over the weekend Ed and I finished putting the final touches on the last outdoor repair that was needed after the tree crashed onto the house and into a guest room during Hurricane Helene back in September.

For most of the repairs we hired contractors to do both inside and outside work that needed to be done.

Top most section of DIY built in plate rack wall.
Ceiling before textured popcorn was removed.

Most of the contractors showed up when they said they would, but not the ceiling repair contractor who removed the popcorn and redid the guest room and kitchen ceilings that were damaged.

We removed the popcorn ceiling in what is now the multi-purpose room ourselves since it wasn’t damaged and covered by insurance.

In the living room the contractors were scheduled to do the ceiling right after Christmas. We have emailed, called them all through January and into February, but we never heard back.

They even left supplies in the garage, so it felt like they would be coming back after doing the guest room and kitchen, but we figure they just didn’t want the job anymore and have ghosted us.

We didn’t lose any money as we paid them after each room was completed. So what did we do?

Homeowner removing popcorn ceiling.

We removed the popcorn on the living room ceiling ourselves with the best two contractors ever – my husband, Ed and my brother-in-law Dave who is retired now, but was a professional painter. I called them “B-B-I-L Contractors” – short for best-brothers-in-laws home improvement services. :-)

They had the job done quickly! Prep work, removal, spackling and primer/paint.

Removing the Popcorn Ceiling

Removing a popcorn ceiling is very inexpensive and not hard to do, but it is extremely messy!!! Everything needs to be removed from the room including ceiling fixtures and lights.

The most time consuming part is the prep work of masking the floor and walls with plastic sheeting. Doing this will keep the wet slop/sludge of the textured popcorn when it is scraped and falls off contained on the plastic sheeting. With all the wet slop on the plastic sheeting, clean-up is easy.

Removing a popcorn ceiling

Popcorn ceilings, in pre-1970s often contained white asbestos fibers. If your home was built before this time, you can get a test kit online and have it tested.

I did this back in 2017 when I removed the popcorn on the ceiling when I made over the second floor bathroom. The test came back negative and I had the popcorn removed the next day.

Five years ago we covered the popcorn ceilings in the two guest rooms with Armstrong Woodhaven white planks. One of theses rooms no longer has it after the tree came in, now it has a smooth sheetrock ceiling.

To remove the popcorn ceiling, we had to first thoroughly saturate the surface with water using a pump spray bottle and allow it to soak in for a few minutes. This encapsulates the popcorn material and allows for dust free scraping.

Then used a wide drywall scraper section-by-section to scrape off the wet popcorn texture and watch it fall to the covered floor.

two men on ladders spackling ceiling

Once the popcorn texture is gone, we cleaned the ceiling with warm water and rags and let dry overnight. Next we spackled a few uneven areas and sanded until smooth. Then a coat of primer and two coats of Sherwin Williams Ceiling Paint in the color Pure White – 7005.

empty living room after ceiling makeover.

Before the popcorn removal, the ceilings were white, but I didn’t realize just how dingy they were. It wasn’t until the popcorn was removed that I saw just how much the ceilings affected the light in the rooms where the popcorn was removed..

close up of newly white painted ceiling.

Now the ceilings are clean, smooth and make the rooms look so much fresher and brighter.

Putting the Living Room Back Together

White living room after popcorn ceiling was removed.

Now it’s time for the fun part. I put the furniture back into the room, but will leave it as is until I am ready to give the room a spring refresh that has a way of loosening what’s been stagnant in the room.

View of living room after popcorn ceiling was removed and new ceiling painted.

The first item on the room refresh list is updating the family photos I have in the gallery wall between the kitchen and living room.

I removed all the frames so the wall is empty now which in a way is nice to see as it gives the wall and my eye a rest for a while. When I put the gallery back up it will have a new freshness and energy just in time for spring.

View of living room after popcorn ceiling was removed and new ceiling painted.

Now I am just enjoying the new smooth white ceilings and how happy they are making me. :-)

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11 Comments

  1. Sydney Fry says:

    What a process! I have long wondered what the process of removing a popcorn ceiling was like, and now my curiosity has been satisfied. You are very lucky indeed, to have brothers in law that are so experienced!

  2. Michele M. says:

    Yay!!!!!!! Those guys deserve some home made cookies or something.
    Looks great, D!

  3. Hello, I just love your style! I feel like we are kindred spirits.😁😂 I might have missed a post, but I am going to ask…where did you get your white slip covers? I would like one just like it for my loveseat in our back living room. I went to Pottery Barn…OMGosh! The price of those slip covers are more than my car! Yes, I am a saver😂. I have a 2001 Toyota Corolla. I have repainted it twice and my husband keeps it in tip top shape. Frankly, I love it! The interior is just fine. Giving it a good steam clean every so often keeps it looking nice. The big plus is no car payment!!🎊🎉 Money for savings and more DIY’S😁😁. We had a similar problem kinda like your ghosting when we were having our home painted. I give you credit for having the patience to wait as long as you did!! I waited about two weeks and ended up finding a wonderful painter. Sometimes God saves us by our rejections. See you ended up with the best contractors!! Thank you for all you share with us, I know that I sure appreciate you for it!! Take care now.😊❤

    1. BBIL did a GREAT job! We have several popcorn ceilings that I just have to ignore! I absolutely LOVE your white on white decorating! Like you, I love color, and nothing brings it out better than that fresh, clean background!

  4. Caye Cooper says:

    Give a big standing ovation to Ed and brother-in-law!!! Terrific job, guys!!!

    I love the brightness in the room and how cheery it looks. Good job, Diane I can’t wait to see the Spring edition. I bet you’re glad the reconstruction is over. What a long haul that was! Congratulations!

  5. Linda O'Neill says:

    You have the best husband ever . . . . and brother-in-law. The redo looks amazing and although you make it look easy it still seems like a daunting project. I don’t understand why popcorn ceilings were so popular. Even then they were ugly. Looking forward to all your decorating updates. I bet it feels good having heat and all your house repair projects finished.

  6. Barbara Pilcher says:

    I’m excited for you! It looks all new and fresh in there. That overhead work is difficult, so kudos to BBIL Contracting Company, but I still don’t understand why contractors act like they will return and then disappear. It is common in our area of eastern NC as well. Maybe they are too polite to turn the job down — or at the other end of the spectrum — are in jail. Oh, my.

    Enjoy your refreshed room.

  7. Way to go B-B-I-L Contractors! That was a lot of work, but it looks so good.

  8. Good joy BBIL Contractors!!!! The place is bright and they did a wonderful job! I personally would hire them in a minute! Congrats for thinking outside of the box! I have been trying for over a month to get a repair person for the dishwasher to no avail. Contractors just aren’t client friendly anymore.

  9. Hopefully they just ghosted you. We actually had a contractor who didn’t return any of our messages. We found that he had actually passed away!

  10. Very nice! Like a breath of fresh air!